Terms & Conditions of Service
Welcome to Reliance Leather!
At Reliance Leather, we craft luxury bags that blend timeless elegance dith sophisticated designs.
With years of expertise, we promise quality, durability & character that only gets better with time.
Review our terms & Conditions to understand our Commitment to your satisfaction.
1. Our Commitment to Quality
Each bag at Reliance Leather is made from the finest full-grain leather, carefully selected for its
natural beauty, durability, and the unique character it gains over time. We don’t just create bags; we
craft lasting companions that become more distinguished as they age.
With years of expertise and a deep appreciation for the craft, our artisans pour their heart and soul
into designing and stitching every bag with precision and passion. Our leather products embody
luxury, durability, and elegance, ensuring they’re not just accessories — they’re true statements of
refined style.
2. Pricing and Payment
At Reliance Leather, we offer premium leather bags that deliver exceptional value for your money.
The prices you see on our website reflect the highest quality materials, sustainable craftsmanship, and
a luxurious final product. We believe in being transparent and honest, so the price you see is the price
you pay.
All prices are listed in GBP and include VAT. Plus, we’re pleased to offer free UK shipping with every
order, so you won’t encounter any hidden delivery charges.
Before you finalize your purchase, you'll see a detailed order summary that lays out the total price,
any taxes, and delivery charges. Just take a moment to review everything, confirm your order, and
then you can easily make your payment through our secure checkout.
3. Purchasing Process
Buying from Reliance Leather is a breeze:
- Explore our collection: Find the leather bag that perfectly matches your style.
- Add to cart: Once you've picked your favorite, toss it into your shopping cart.
- Checkout: Head to the checkout and fill in your details. We accept all major credit and debit cards,
plus PayPal for your convenience.
- Order confirmation: After you confirm your order, we'll shoot you an email to acknowledge your
purchase. This will include your order number, shipping details, and an estimated delivery time.
- Processing and dispatch: Once we get your payment, we'll start processing your order. You'll receive
tracking information so you can keep an eye on your delivery's progress.
4. Limited Liability
While we work hard to ensure top-notch craftsmanship in all our products, Reliance Leather can't be
held liable for any indirect, incidental, or consequential damages that might arise from using our
products. This includes, but isn't limited to, any damage or loss that results from mishandling or not
properly caring for the leather bags.
Our bags are built to last a lifetime with the right care, and we provide care guides to help you make
the most of your purchase. However, if there are any manufacturing defects, our customer service
team is here to help.
5. Duties, Taxes, and Import Fees
Reliance Leather promises no hidden costs for our UK customers. The price you see at checkout is the
final price you pay
— this includes VAT and free shipping.
If you're ordering from outside the UK, just a heads up: any import duties, taxes, or extra fees that
customs in your country might impose are your responsibility. We suggest checking in with your local
customs office for details on any potential charges before you finalize your order.
6. Shipping and Delivery
We’re happy to offer free shipping on all orders within the UK. For our international customers,
shipping costs will be calculated at checkout. We’re dedicated to making sure your product arrives
safely and on time, which is why we partner with only the most reliable couriers.
UK Delivery: You can choose between standard and express delivery options. Standard shipping
usually takes about 3-5 business days, while express shipping gets your order to you in just 1-2
business days.
International Delivery: For orders outside the UK, you can expect delivery within 7-14 business days,
depending on where you are. We provide tracked shipping for all international orders. Rest assured,
all our leather bags are carefully packaged to ensure they arrive in perfect condition.
7. Returns and Exchanges
Purchasing a luxury leather bag online zan feel like a big decision. That’s why we offer a 14-days
return & exchange policy. If you’re not completely satisfied, contact our costumer support team &
we’ll guide you through a smooth process.
Please keep in mind that items must be unused, in their original condition, and with all packaging
intact. Personalized or bespoke items can’t be returned unless they’re faulty.
8. Customer Support
We take great pride in providing outstanding customer service. If you have any questions about your
order, product details, or shipping, please feel free to reach out to us:
• Email:
• Phone:
• Live Chat: Available on our website for quick questions.
9. Changes to Terms and Conditions
Reliance Leather reserves the right to update these terms and conditions whenever necessary. Any
changes will be posted on this page, so it’s important for you to check back regularly.
10. Company Details
Company Name: Reliance Leather Ltd
Registered Address: Company
Registration Number:
VAT Number:
Phone:
Email:
Conclusion
When you choose Reliance Leather, you’re not just buying a bag — you’re investing in a luxurious
experience. Each product we create showcases our dedication to craftsmanship, style, and durability.
Thank you for trusting us with your purchase. We can’t wait to help you find your ideal leather
companion.
This version highlights the luxury and premium quality of your bags while keeping the terms clear and
professional. It emphasizes customer satisfaction, seamless purchasing, and transparency regarding
taxes and duties, reflecting the high-end service your brand is known for.